Shipping Policy

KANAWA • Worldwide Delivery

Processing & Tracking

Orders are shipped on the same day or the next working day. You will receive an e-mail with your tracking number to follow your delivery to the chosen address.

* Due to high demand, processing may occasionally take longer than usual. We are making every effort to arrive as soon as possible.

Delivery Support

Portugal & Spain: The courier will contact you to schedule the delivery.

Islands (PT/ES): A notification letter is left for pick-up at the nearest post office.

International: DHL Express will contact you prior to delivery.

We do not accept cancellations due to delivery time. For urgent orders, please contact us before purchasing.

Rates & Delivery Times

Portugal & Spain: 4,95€ (24/72h) via NACEX

Islands (PT/ES/Balearic): 4,95€ (2-5 working days)

Canary Islands: 4,95€ (5-15 working days)

Europe: 15€ (1-3 working days) via DHL Express

Worldwide: 30€ (2-5 working days) via DHL Express

Free Shipping

PT & ES: Free over 50€

Europe: Free over 170€

Worldwide: Free over 200€