Shipping Policy
KANAWA • Worldwide Delivery
Orders are shipped on the same day or the next working day. You will receive an e-mail with your tracking number to follow your delivery to the chosen address.
- Due to high demand, processing may occasionally take longer than usual. We are making every effort to dispatch your order as quickly as possible.
- EU orders: Taxes included.
- Non-EU orders: Local customs duties may apply.
Portugal & Spain: The courier will contact you to schedule the delivery.
Islands (PT/ES): A notification letter is left for pick-up at the nearest post office.
International: DHL Express will contact you prior to delivery.
We do not accept cancellations due to delivery time. For urgent orders, please contact us before purchasing.
Portugal & Spain: €2.95 (24–72h) via NACEX
Islands (PT/ES/Balearic): €2.95 (2–5 working days)
Canary Islands: €2.95 (5–15 working days)
Europe STANDARD: €8.95 (5–8 working days) via CTT
Europe EXPRESS: €16.95 (2–5 working days) via DHL Express
Worldwide: €30.00 (2–5 working days) via DHL Express
Portugal & Spain: Free over €100
Europe: Free over €150
Worldwide: Free over €200