Shipping Policy

KANAWA • Worldwide Delivery

Processing & Tracking

Orders are shipped on the same day or the next working day. You will receive an e-mail with your tracking number to follow your delivery to the chosen address.

  • Due to high demand, processing may occasionally take longer than usual. We are making every effort to dispatch your order as quickly as possible.
  • EU orders: Taxes included.
  • Non-EU orders: Local customs duties may apply.
Delivery Support

Portugal & Spain: The courier will contact you to schedule the delivery.

Islands (PT/ES): A notification letter is left for pick-up at the nearest post office.

International: DHL Express will contact you prior to delivery.

We do not accept cancellations due to delivery time. For urgent orders, please contact us before purchasing.

Rates & Delivery Times

Portugal & Spain: €2.95 (24–72h) via NACEX

Islands (PT/ES/Balearic): €2.95 (2–5 working days)

Canary Islands: €2.95 (5–15 working days)

Europe STANDARD: €8.95 (5–8 working days) via CTT

Europe EXPRESS: €16.95 (2–5 working days) via DHL Express

Worldwide: €30.00 (2–5 working days) via DHL Express

Free Shipping

Portugal & Spain: Free over €100

Europe: Free over €150

Worldwide: Free over €200