Shipping policy

KANAWA • Worldwide Delivery

Processing & Tracking

Orders: Shipped on the same day or the next working day. You will receive an e-mail with your tracking number to follow your delivery to the chosen address.

Due to high demand, processing may occasionally take longer than usual. We are making every effort to dispatch your order as quickly as possible.

Taxes & Duties

EU orders: Taxes included.

Non-EU orders: Local customs duties may apply.

Delivery Support

Portugal & Spain: The courier will contact you to schedule the delivery.

Islands (PT/ES): A notification letter is left for pick-up at the nearest post office.

International: DHL Express will contact you prior to delivery.

Important: We do not accept cancellations due to delivery time. For urgent orders, please contact us before purchasing.

Rates & Delivery Times
Destination Rate Estimated Time & Courier
Portugal & Spain 2,95€ 24–72h via NACEX
Islands (PT/ES/Balearic) 2,95€ 2–5 working days
Canary Islands 2,95€ 5–15 working days
Europe Standard 8,95€ 5–8 working days via CTT
Europe Express 16,95€ 5–8 working days via DHL Express
Worldwide 30€ 2–5 working days via DHL Express
Free Shipping

Portugal & Spain: Free over 100€.

Europe: Free over 150€.

Worldwide: Free over 200€.

Questions? Contact us: support@kanawaswim.com