Privacy policy
KANAWA • Legal Documentation
This Privacy Policy describes how www.kanawaswim.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual, including the information below, as “Personal Information”.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you and perform analytics on Site usage to optimise our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information, including credit card information, email address, and phone number.
Purpose of collection: to provide products or services, fulfil our contract, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, and screen orders for potential risk or fraud.
Where consistent with the preferences you have shared with us, we may also provide information or advertising relating to our products or services.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with service providers including Shopify, Stripe, and PayPal.
Customer support information
Examples of Personal Information collected: name, email address, postal address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected directly from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you.
- We use Shopify to power our online store.
- We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or otherwise protect our rights.
- Our service and advertising providers may include Google, Meta, Stripe, and PayPal.
We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.
We use Google Analytics to help us understand how customers use the Site.
We may share information about your use of the Site, your purchases, and your interaction with advertisements with our advertising partners.
Some information may be collected or shared through cookies and similar technologies, subject to consent where required.
You can opt out of targeted advertising through:
Meta advertising settings
Google advertising settings
Microsoft advertising settings
Digital Advertising Alliance opt-out portal
We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under one or more lawful bases.
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Protection of vital interests.
- Performance of a task in the public interest.
- Our legitimate interests, provided they do not override your rights and freedoms.
Retention
We retain Personal Information for our records unless and until you ask us to erase it, subject to applicable legal and regulatory obligations.
Automatic decision-making
If you are a resident of the EEA, you may have the right to object to processing based solely on automated decision-making where it has a legal or similarly significant effect.
Shopify may use limited automated processes to help prevent fraud, including temporary blocking of IP addresses or payment cards associated with repeated failed transactions.
GDPR
If you are a resident of the EEA, you may have the right to access the Personal Information we hold about you, request its correction or deletion, restrict or object to processing, and receive a portable copy of your information.
To exercise these rights, contact us using the information below.
Your Personal Information may be processed in Ireland and transferred outside Europe for storage and further processing, including to Canada and the United States.
California privacy rights
California residents may have rights concerning access, correction, deletion, and portability of Personal Information, subject to applicable law.
A cookie is a small amount of information downloaded to your computer or device when you visit the Site.
We use functional, performance, analytics, advertising, and social-media cookies to operate and improve the Site.
Cookies necessary for the functioning of the store
_ab, _secure_session_id, cart, cart_sig, cart_ts, checkout_token, secret, secure_customer_sig, storefront_digest, _shopify_u.
Reporting and analytics
_tracking_consent, _landing_page, _orig_referrer, _s, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not currently alter our data collection and usage practices when such a signal is detected.
For more information about our privacy practices, to ask a question, exercise your rights, or submit a complaint, contact us at:
support@kanawaswim.com
Rua do Monte, nº 252
Oleiros, Vila Verde
4730-325
Portugal
If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority or use Portugal's official complaints platform: Electronic Complaints Book .
Last updated: 15/04/2026